Portfolio References
Not one happy client.
An entire portfolio of managed properties.
“The generator changeover issue that three contractors quoted us ₦2.4 million to fix — Fixer diagnosed it in forty minutes and had us back on mains within the hour.”
Adewale Okonkwo
Facility Manager · Eko Atlantic Commercial Tower
“We put Fixer on retainer after the third time they responded faster than our in-house team.”
Chidinma Eze
Head of Administration · Nestoil Tower
“Italian marble restoration after harmattan cracking — we thought we would have to import a specialist. Fixer handled it in two days.”
Emeka Nwosu
Estate Board Chairman · Bourdillon Court
“We manage eleven towers across the Island. Fixer is the only vendor that shows up in uniform and leaves the plant room cleaner than they found it.”
Yewande Adeyemi
Director, Facilities · Churchgate Towers
“A 2 a.m. AC unit failure in a C-suite floor — Fixer was on site by 3:20 a.m. That is the only metric that matters.”
Babatunde Fashola
Corporate Admin Lead · Stanbic IBTC Towers
“Our estate management board reviewed twelve vendors. Fixer was the only one that sent a capability statement before we asked.”
Ngozi Okafor
Estate Manager · Ocean Parade Residences
“Six months into the retainer and we have not opened a single emergency procurement request. Everything is just handled.”
Oluwafemi Adesanya
Facility Manager · Landmark Towers
“They renegotiated our generator service contract, saving the estate board ₦3.8 million annually. The retainer pays for itself.”
Amara Obi
GM Operations · Kings Court Estate
“Plumbing fault traced to a pressure regulator — diagnosed remotely over WhatsApp before the technician even arrived. Impressive.”
Temi Olawale
Property Manager · Eko Pearl Towers
How It Works
From vendor review
to building peace of mind.
Vendor Review Meeting
We come to you with a capability statement, not a quote.
Within 48 hours of your enquiry, a Fixer account manager sits with your facility team for a building walk-through and scope review. We document every system — electrical, plumbing, generator, fabric — and return with a retainer proposal tailored to your floor count and occupancy.
Average review meeting: 90 minutes
Retainer Agreement
One contract. Defined SLAs. No surprise invoices.
The retainer agreement fixes your monthly fee and locks in guaranteed response times — 90 minutes for generator emergencies, 2 hours for electrical, 3 hours for plumbing. All callouts within scope are included. Parts are billed at cost with receipts attached.
SLA breach = credit on next invoice
Dedicated Account Team
Two uniformed technicians assigned to your property.
Every retainer property gets a named lead technician who learns the building — the quirks of your ATS panel, the Italian marble grade on the lobby floor, the AC unit that runs warm in harmattan. Your facility manager has their direct WhatsApp. No call centre. No tickets.
Same technicians. Every time.
Essential
Single discipline. 1 technician. Up to 20 units.
- 1 service discipline
- Business-hours response
- Monthly inspection report
- WhatsApp support line
Professional
Three disciplines. 2 technicians. Up to 80 units or 15 floors.
- 3 service disciplines
- Priority emergency response
- Bi-weekly site visits
- Named lead technician
- Quarterly board report
Comprehensive
Full scope. Dedicated team. Grade A commercial buildings.
- All 4 disciplines
- 90-min emergency SLA
- Weekly site presence
- Dedicated account manager
- Annual system audit